Class will be held at the following times:
May 1: 1:00 PM – 5:00 PM
May 2: 8:00 AM – 12:00 PM
Those attending should please be ready to discuss actual, recurring problems their organizations are having. Bringing any relevant data to the class is also helpful.
Attendees will gain skills for:
Objectives of Problem Solving
Root Cause Analysis techniques and tools
Developing Problem and Goal Statements
Cause and Effect
Countermeasures- what will we do now?
Sustaining your efforts
Recognizing and sharing achievements
Proper communication to various authority levels