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Customer Service Training 2019 – Afternoon Session (Escalante)
April 2 @ 1:00 pm - 5:00 pm
Customer Service Training
Come discover everything your team needs to know when it comes to delivering consistent sales and service in an unforgettable way. Brad J. Anderson and the team at Blueprint Creation have built a worldwide fan club, using a distinctive high-energy and fun teaching style, to show thousands of people how to increase revenue and improve their customer service.
Brad’s ability to comfortably connect with individuals across a broad professional spectrum works to create an amazing training style. He consistently scores top marks on post-session evaluations by offering dynamic and heartfelt presentations which include solid content, hands on activities, games, and personal stories. “In my experience, people remember more when they’re engaged and entertained,” he says. His sales and service programs have played to applause throughout The Americas, Europe, Asia and Australia.
Throughout his career, he has had the opportunity to facilitate presentations and provide consulting services to many of the world’s largest hospitality and tourism related organizations, including Accor Hotels Group, Best Western International, Carlson-Rezidor Hotel Group, Choice Hotels International, Hilton Worldwide, Hyatt Corporation, Intercontinental Hotel Group, Lowes Hotels & Resorts, Marriott International, Vantage Hospitality, and Wyndham Worldwide as well as various boutique and independently managed hotel and restaurant properties.
This is one training you will not want to miss. To ensure that everyone gets a chance to attend, there are four available sessions.